Forum Discussion
Szek
20 days agoNeighbour
S26 Ultra Galaxy Watch 8 Promo Email
Greetings, Just wanted to see if anyone has gotten their Galaxy Watch 8 email to claim and activate the $15/mo plan yet? I received my phone and plan went active 6 weeks ago (fine print stated 4-6 ...
mlmisener
14 days agoNeighbour
I also signed up to upgrade from my S23 Ultra to the new S26 Ultra, with the bonus of receiving the Watch 8 offer. I have yet to receive any offer in my email, I have checked every part of my account (junk mail etc.) and have not found any email that states I can accept that offer. I had a similar issue when i purchased my S21 many years ago, and lost the opportunity to get my headphones. I hope not to have that happen again. Its one of the reasons I upgrade with Telus and not purchased the phone direct from Samsung.
TELUS_Support
Official Support Team
13 days agoHow long ago did you receive your phone? It could take up to 6 weeks from the activation date to get the email.
- mlmisener13 days agoNeighbour
It was March 9th that it was setup and activated
- TELUS_Support13 days ago
Official Support Team
We'll send you a PM so that we can take a closer look.
- mlmisener13 days agoNeighbour
I ordered my phone on February 26th. Its been a few months.