Forum Discussion
RockyL
11 months agoNeighbour
Roaming in Mexico
Hello. I have a Can-Us-Mex plan but I have not been able to connect to any network. Telcel and movistar both say (forbidden) behind them. No matter what I try it just won't connect. My data roaming i...
- 11 months ago
Can you turn air plane mode on and then off? After that power-cycle your device and try again.
TELUS_Support
Official Support Team
11 months agoCan you turn air plane mode on and then off? After that power-cycle your device and try again.
RockyL
11 months agoNeighbour
That seems to have worked! Thank you very much!
- TELUS_Support11 months ago
Official Support Team
My pleasure!