Forum Discussion
Report to credit bureau?!
I made a payment of $225 on Feb. 13 and Telus reported to the credit bureau that I had a default in February payment! My bank has notified me of this putting a mark on my otherwise excellent credit report!! I can not get thru to any 1-888 Telus help phone line and am fed up being treated like trash after being a good standing customer for 30 years!!!
2 Replies
That's awful, How many days were you off by for the late payment? Thanks for posting this, I'll be more careful with my account now.
TELUS_SupportOfficial Support Team
Definitely not the experience we want for our customers. We'll send you a private message to discuss further.
