Forum Discussion

macspeck's avatar
macspeck
Neighbour
2 years ago
Solved

Re-Activating Account

I cancelled my Telus account since I moved overseas and knew I would need a plan in my new country. I realize now I still need it to receive SMS text messages to my Telus phone # as it is linked to i...
  • TELUS_Support's avatar
    TELUS_Support
    2 years ago

    Hi Cory. Is your deactivated account prepaid or post-paid? We can help reactivate pre-paid accounts but due to the credit profile associated with post-paid accounts, it'll require a call to our customer service team or a visit to one of our stores.