Forum Discussion
Edwinlam1388
7 months agoNeighbour
Questions about mobility bills
I signed an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
5 Replies
- TELUS_Support
Official Support Team
Hello Edwinlam1388, we'll need access to your TELUS account in order to answer your question. We'll send you a private message soon, thanks!
- Edwinlam1388Neighbour
I still not receive your message or do you need my contact?
- TELUS_Support
Official Support Team
Hello Edwinlam1388, we did sent you a message last Monday, we'll try to send you another, thanks!