Forum Discussion
Promotion expires
In April 27 2025,I purchased Prepaid $100 unlimited talk and text + 2GB data monthly for 1 year. Since May 27, 2025, I can't get internet, any mention of the promotion disappeared from my online Telu...
TELUS_Support
Official Support Team
Official Support TeamHello chengyuying403, were you able to speak with a mobility agent regarding this situation with your prepaid service? We'll send you a private message shortly in order to help you, thanks!
Same thing just happened to me today. Signed up for 1 year prepaid plan on May 9th 2025. June 8th I'm told my 2GB data has expired.
Same issue, I activated on May 8th. Received a text June 8th it expired. Nothing showing on my account. Did they fix this for you?
- TELUS_Support
Hi Amcs76, we're sorry to hear that and will reply to your PM shortly so that we can take a look into this for you.
