Forum Discussion

Frillylezard's avatar
Frillylezard
Neighbour
25 days ago

Price Match

Hi, I'm new to Telus.  Just got my phone the other day and it looks like the monthly payment has dropped from when I signed up.  I was told if the price changed, I could do a price match.  I am looking for assistance on how to do this.

 

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, do you know if the device price match requires you  to change your plan? If so, you need to do that before you can submit the price match request. 

    • Frillylezard's avatar
      Frillylezard
      Neighbour
      I was looking online and I think I am looking at the same plan.
      EPP 5G+ Select - Unlimited CAN-US-MEX talk, text and data (150GB 5G+ Speed up to 2Gbps) Canadian Anytime Minutes: Unlimited Canada Canada/US/Mexico
      Device: IPHONE 16 PRO MAX 256GB BLACK TTNM
      New Device Price Full Retail Price: $1,799.00 Trade in Credit:-$180.00 Your Device Price*: $1,619.00 New Device Payment: Your Device Price: $1,619.00 Your BIB Program Amount(A):-$450.00 Your Easy Payment Balance(B):-$1,169.00 New Device Payment Due Now: $0.00 (A) The BIB Program Amount can be repaid in a number of ways. Complete program rules are set forth in schedule A. (B) Your Easy Payment Balance of $1,169.00 is repaid in 24 equal monthly installments of $48.71. Easy Payment terms are contained in your Easy Payment Agreement.

      The website says $35/month