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Price Match Guarantee not honoured
I got an iPhone 15 Pro on a Bring-It-Back plan just before Christmas. On Boxing Day the monthly price for the Bring-It-Back plan was lowered, so I applied for the Price Match Guarantee. It was declin...
I submitted the form again and today it was approved (with the same information.) In the field where you note the lower price, I also wrote something like, "this is the price shown on telus.com today" given the reason they told me I was getting denied.
I saw it the price was lowered on mine as well, I contacted EPP the same day, we did a price match for both lines that I activated, got an email back saying it would be 2-3 business days and still nothing. I phoned EPP for an update they said they had nothing at their end but to contact them before the 15th if I haven't received anything. I contacted Telus through facebook and they said they have nothing to do with price matching! frustrating!
