Forum Discussion
PrePaid Activate New Sim Card
There is a problem with the website and both myself and the store location is unable to activate a brand new sim card for a prepaid service. Why is it no one is aware of this, dont all telus people g...
TELUS_Support
Official Support Team
Official Support TeamWe're sorry to hear about the experience you've had with activating your SIM card and the frustration with our support process. Unfortunately, we currently don’t have a centralized location for customers to see ongoing website issues or offline menus. Any major network issues would however be posted at telus.com/outages.
