Forum Discussion

JCL's avatar
JCL
Neighbour
2 months ago

Pre-authorized payment discount not active ?

Hi there, I've been using Telus for a little bit more than 3 years now with 2 phone plans and 1 home service. Today, I learned about the pre-authorized payment discount that we can get on phone pl...
billing
customer service
Mobility
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Hi JCL, I don't think your EPP plan qualifies for the pre authorized payment discount but your PureFibre internet plan should qualify. Did you have your home internet services also setup on pre authorized bank payments? 

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