Possible phone scam

I was contacted by a guy by the name of Ali Naseem who said he was with Telus Promotions. He also offered me a S25 Ultra 256 GB. With a package price of unlimited calls, 125 gb of roll over data, with the option of keeping my S24 without having to pay the amount outstanding, all for $80 PLUS i get to keep the 25 at the end of the 2 year contract at no extra charge. Obviously I said ok. About an hour into the conversation he told me that tge sales team needed a photo of both sides of my driver's licence plus a selfie for verification purposes. The program that he provided didn't work. So he told me to go to a Telus store to let them verify me, which they did. While I was there I got a call from a Telus rep who said the order had been placed. I recieved a 25 Ultra 2 days later but the IEMI number didn't match what was on my contract. Ali told me to send it back and sent me a shipping label via email. That landed in my junk folder, strange. I called Telus Customer Service to ask if this was a legitimate offer and they said it was. Now today after about 5 hours on the phone with them over 2 weeks trying to sort this mess out Ali advised me to go and purchase the phone from BELL MOBILITY and that Telus would buy my contract from them. VERY STRANGE. He said that he would send me an email too outline everything, he hasn't. 

Very strange because Telus themselves say that the order for the S25 had been placed but everything else Ali said I would be getting is nothing but problem after problem.