Forum Discussion

coolusername's avatar
coolusername
Neighbour
1 year ago
Solved

Porting OUT number but keeping TELUS plan active with new number?

I have a porting question.  I have a TELUS plan that's grandfathered. I want to keep my TELUS  plan but get a new phone number for it and use my current TELUS phone number to port OUT to Public Mo...
  • TELUS_Support's avatar
    TELUS_Support
    1 year ago

    Porting a phone number usually involves transferring the number from one service provider to another, effectively closing the account with the old provider. Swapping phone numbers between accounts while keeping both accounts active, including their rewards and funds, is not supported.