Forum Discussion
FrostyNorth
3 months agoNeighbour
Poor coverage and data speeds
In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lucky. Data speeds of maybe 20 mbps down, ...
TELUS_Support
Official Support Team
3 months agoHi there, we appreciate you taking the time to share all those details and completely understand your frustration. Please reach out to our technical support team directly at support.telus.com/mobility-expert-sm
- FrostyNorth3 months agoNeighbour
Have you tried that link? It just redirects to https://www.telus.com/en/my-telus-app, which is basically just an advertisement for your app. So that doesn't help.
- TELUS_Support3 months ago
Official Support Team
Correct, you need to login to your account to be able to have access to it.
- FrostyNorth3 months agoNeighbour
I am logged in to my Telus account. The link you posted still redirects to the My Telus App page, not to a technical support page.