Forum Discussion
FrostyNorth
2 months agoNeighbour
Poor coverage and data speeds
In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lucky. Data speeds of maybe 20 mbps down, ...
TELUS_Support
Official Support Team
31 days agoHi there, we appreciate you taking the time to share all those details and completely understand your frustration. Please reach out to our technical support team directly at support.telus.com/mobility-expert-sm
- FrostyNorth31 days agoNeighbour
Have you tried that link? It just redirects to https://www.telus.com/en/my-telus-app, which is basically just an advertisement for your app. So that doesn't help.
- TELUS_Support31 days ago
Official Support Team
Correct, you need to login to your account to be able to have access to it.
- FrostyNorth31 days agoNeighbour
I am logged in to my Telus account. The link you posted still redirects to the My Telus App page, not to a technical support page.