People’s delayed iPad Pro 4th gen

Hello Laurenz

Nice! I contacted 4 Bell stores in zthe malls close to me in Toronto and none of them had stock. No bell store around downtown Toronto / Scarborough or north York had any. Only 1 had 2 returns but couldn't sell them.

I'll just keep waiting lol.

Well I’m in luck my parents asked a bell store if they carried any and luckily they did so I got the iPad I recommend u guys go to your local malls to see if they carry any iPad pros and just cancel your orders best regards to the rest of u guys

Hello Laurenz

Been 6 weeks for me. So they said 6-8 weeks with nothing else.

They should atleast say Apple is having difficulties producing them😂

Hello Wynn

Honestly at this point I am thinking this 😂. No Apple has them since middle of June. Bell has none either online or in stores. Telus same thing.

I'm starting to think Apple is either having major issues producing them or something.

**bleep** week 7 and still no update what is this 😂😂

Well let’s just hope most people cancel their order cause to be honest if they call us asking if it’s cool to give us another colour I couldn’t careless I just need this iPad 😂😂 and the silver one is much nicer anyways but likely of that happening is very slim

Hello Wynn

I checked with Bell and they haven't received any form Apple since early June. So it seems to be a issue with Apple bit supplying the carriers the tablets more then the carriers having them.

I spoke to Apple regarding a issue I had and asked them about the tablet. They said they have had some unhappy customers call them too regarding the wait. Apparently Apple is having issues supplying the 12.9 LTE models to carriers and to their own stores too.

At this point I got a couch I ordered back in April faster then this tablet and the couch wasn't ever in production before that. So km starting to think Apple is having issues and not telling anyone...

I'm also with you on how Telus isn't communicating either. The least they could do is send out a email and reply back. Laziness.

Nope, still no shipping email. And still no response to my emails that I sent 2 weeks ago. It’s been 8 weeks as of yesterday, website still says I should receive my iPad within 3-4 weeks.

I’m starting to mind the waiting a bit more now. I’m really starting to wish I had just ordered directly from Apple at this point. I don’t know what else to say other than this really sucks, and Telus is awful at communicating with their customers.

Hello Laurenz

So Ashley Furniture called me regarding my couch order from late March I did.. They just told me it's in their warehouse and delivery is next week. This took almost 4.5 months to get. ( brand new couch which was never in production before and a new model).

Apple? Still has issues building the new IPad 12.9 and sending then out. Still waiting at 6-8 weeks lol. So who truly knows haha.

Let's hope I get both next week to enjoy! Lol

Hello Laurenz

I seen what u did there 😉 hahaha.

I wish there was a update! I keep checking mine and still shows 6/8 weeks lol.

Funny how Telus is called Telus but they ain’t telling us a anything little dad joke to make u guys feel a little better about our VERY VERY LATE iPads

If anyone has updates please post them here for the 12.9 inch IPad Pro thank u guys 🙂

Hello Laurenz

None of us who ordered the 12.9 model for the shipping email. It seems like Apple hasn't sent any to Telus and even Apple themselves don't have any. i checked around and no one including Apple stores don't have it in stock.

I mean if the 11inch got shipped out the 12.9 inch should of been shipped out too, no?? Like I get it high demand but like a whole month ago and some change so I should have shipping at least. I hope anyone that got the 12.9 inch got the shipping info

Hello NewTelusCustomerxx

Sure seems like it. Seems like many got the 12.9 inch instead so the demand are in those ones!

I'm glad you're got shipped out! Enjoy it 🙂

I ordered the 11 inch. What model did you order?

Sent from my iPhone

Ummm... I ordered May 21 and you ordered June 7. I’m wondering how I haven’t gotten an update yet? I’m in Ontario - is that a reason perhaps?

Hello Actionjax

Yay! Happy it shipped out for u. Hopefully it does for the rest. Mine still shows 6-8 weeks. So who knows.

Just woke up to an email that my device has shipped. Should see it in a few days I guess. Tracking number not populating yet.

Hello Laurenz

LOL! Yeah I would be doing the same thing too and snap lol. It happened with my iPhone 7 Plus actually. I got it from Apple and the screen was cracked. The Apple store Rep just looked at me and yeah that look I'll never forget. Let's all just hope they come in, in working condition without any problems 😂

Momonkey76

Well if Telus lacks communication what are we supposed to do?. Why have a product online showing " in stock limited availability ( 6-8 week wait) when it's truly not in stock? U see what I mean?.

Also when Telus fails to send out biweekly emails to let customers know what's happening. That's what is upsetting most. The lack of communication from them. They could easily have a email scripted to send out each week or two until the tablets come in right?. That's better then 0 replies and no communications at all. While everyone's working from home and such, the webstore team receives and sends out emails. They could easily reply back within a couple of days or week but they haven't even done that.

Every Rep I spoke to? I was always kind with just one which kept calling me " mam" and tried to overtalk ontop of me lol. The managers I spoke to o even said that telus webstore shouldn't have it shows " in stock" and surprised that the webstore team hasn't emailed anyone back. I actually had one Rep that read this thread while I was online with her and she was surprised.

Hello @ Wynn

I said that out of frustration on this matter however that doesn't give a excuse of " they don't know" right?. They are a telecommunications company. They could easily send out a biweekly email giving updates. Even if it's the same thing or saying " unfortunately at the moment Apple has not shipped us the IPad for u". That would be a better communication then 0 replies back. Look at Rogers. With all due respect? They are actually emailing customers and have a agent that gave someone a answer online and asked then to message then privately to look into it. So why can't Telus do this?

Why can't they even reply back to the emails? Even if they don't know. Why haven't they made the effort to reply back to anyone?. It seems like they want to use the " pandemic"

I need the tablet for work as well and my old ipads battery is dying within an 1-2hrs. I won't dish out money to get a new battery for it since I am getting a new one. I'm not blaming Telus for the delay. The delay happened on Apple because of the COVID-19. However I do blame Telus for the lack of communication and responses back to us.