Forum Discussion
Laurenz
6 years agoOrganizer
People’s delayed iPad Pro 4th gen
I ordered an the iPad Pro 4th gen last Sunday and I was reading through the forums and is it most likely I will experience the same delays? Or has things decided to shift and have products pushed fast...
- 6 years agoHello Momonkey76
I foresee us getting them at the end of this month or end of Aug at this point. When I ordered mine ok the 24th via Telus? I checked out Apple ( same model and all) and their website showed 3-4 weeks ( July 15th- Aug 5th delivery. So it seems like it would be the same time for us. I heard Telus is getting 2 batches in July so who knows if that’s true.
Laurenz
6 years agoOrganizer
Is that 2 weeks on top of the 3-4 weeks!??
BrandonT
TELUS Team Member
6 years agoLaurenz ,
Ah! Thanks for asking for clarification. I see how that may have not been clear.
My best guess would be just 2 weeks starting today. This is based from the day you placed the order which was last Sunday.
To ensure the iPad is delivered as soon as possible, I would recommend contacting TELUS when you have some time, to ensure all your information is correct to prevent additional delays.
- If you placed the order yourself online, you would want to reach out to the web store team by email [email protected] or call them at 1-866-488-2709
- If you place the order over the phone with an agent, you would want to reach out using live chat, or call them at 1-866-558-2273
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- Laurenz6 years agoOrganizerHey man I just received my shipping confirmation and it said “we’re processing your order, which you should receive 3 to 5 business days” does that mean I’m getting my order in that time frame or are those the days that they will ship it out thank u for providing me with the information in the past I really appreciate it I just need u this one last time 😇
- BrandonT6 years ago
TELUS Team Member
Hey Laurenz ,
This is very exciting news! Your estimated wait time decreased dramatically. The message you received stating 3-5 business days means it should already be in possession of the delivery courier UPS or Canada Post, and a tracking number should be sent to you in the next 2 days where you can eagerly track it all the way to your front door. In other words your iPad will be delivered to your front door as early as Friday June 19th, or as late as Tuesday June 23rd. Please note that couriers may encounter their own delay during COVID-19, but that is the final speed bump before you get the satisfaction of opening that perfectly constructed box, and pealing off the plastic exposing a beautiful brand new shiny iPad Pro 4th generation! 🙂
Its always a pleasure helping! If you have any other questions we are more than happy to help.
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- Guiqc6 years agoFriendly Neighbour
Hi Brandon,
I've been reading many of your answers and you seem pretty efficient so I will try to find some answers here, I didn't get much success with Telus webstore,
I ordered my IPAD on June 09th 2020 was expecting a delivery by 3-4 weeks than got a email saying it would be 6-8 weeks understandable in the circumstances but its been 8 weeks today that's two months with no update or any sign of shipping what is going on here i'm running out of patience as i use my Ipad for both work and video editing.
thanks in advance for the follow up.
Guillaume