Forum Discussion
charmaymc
11 months agoNeighbour
Ongoing Issues with Phone Order, Defective Device, and Customer Service
This is a long one because the situation has gone past frustrating and entered "ludicrously bad service" territory. Where to start?
*Ordered a new phone early December online (first mistake, t...
yolanda1
9 months agoNeighbour
I am having almost the exact same issues except mine is with a defective upgraded iphone. I have been passed on to several different agents who have no idea what they are talking about
TELUS_Support
Official Support Team
9 months agoDefinitely not the experience we want for our customers. We'll send you a private message to discuss further.