Forum Discussion
Ongoing Issues with Phone Order, Defective Device, and Customer Service
This is a long one because the situation has gone past frustrating and entered "ludicrously bad service" territory. Where to start?
*Ordered a new phone early December online (first mistake, t...
TELUS_Support
Official Support Team
Official Support TeamHey charmaymc - We can reach out to the webstore to get some help. We'll send you a private message to assist
I am having almost the exact same issues except mine is with a defective upgraded iphone. I have been passed on to several different agents who have no idea what they are talking about
- TELUS_Support
Definitely not the experience we want for our customers. We'll send you a private message to discuss further.
