Forum Discussion

Neighbour

12 months ago

Ongoing Issues with Phone Order, Defective Device, and Customer Service

This is a long one because the situation has gone past frustrating and entered "ludicrously bad service" territory. Where to start? *Ordered a new phone early December online (first mistake, t...

BadExperience

frustrated

poor customer service

TELUS_Support

Official Support Team

12 months ago

Hey charmaymc - We can reach out to the webstore to get some help. We'll send you a private message to assist

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Forum Discussion

Ongoing Issues with Phone Order, Defective Device, and Customer Service

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