Forum Discussion

Neighbour

2 years ago

Number Transfer

I am only a customer for 75 minutes, but already beyond disappointed. I have signed up for prepaid service and want to port my number. Why is this not possible online? If Telus does not want prep...

Martin1

Neighbour

2 years ago

TELUS_SupportHow do I solve my other problem. After logging in to MyTelus Web, I see me prepaid account, but clicking 'Manage' gets me either

"Sorry - there was an unexpected error. Please try again later.", or

"Sorry, you are not authorized to access this information."

Any idea how to solve this without another 75-minute trip to the call queue? Thanks!

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Forum Discussion

Number Transfer

Related Content

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Transferring a phone number

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Change Number of Rings Before Voicemail Picks Up

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