Forum Discussion
Not able to make calls, receive calls and getting texting errors
For the past month or so my service has declined. Texting results in a cannot send message regularly. Today when I tried to call, after about 20 seconds the sound on the call would drop out and then ...
I had a long conversation with a Telus tech on the phone tonight. One of the towers was not responding and there was a second tower connected to it that was not responding. Both in my neighbourhood and causing network connection issues. Even after getting a new sim card I still couldn't make or receive calls (thank goodness for Skype so i could call Telus).
I hope this solves the issues. I'm still unable to make a call. Crossed fingers for a quick resolution.
TELUS_SupportOfficial Support Team
Thanks for following up to let us know. We're hopeful for a quick fix đ€
