Forum Discussion
BarbKW
5 months agoNeighbour
No service on pre-paid plans - 2 accounts
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and...
- 5 months ago
Sure, we will send you a private message.
TELUS_Support
Official Support Team
5 months agoHi there, are you still having this issue?
- BarbKW5 months agoNeighbour
Yes, both accounts do not have any service. Please DM me and I can sign in for you to look into.
- TELUS_Support5 months ago
Official Support Team
Sure, we will send you a private message.