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BarbKW's avatar
BarbKW
Neighbour
5 months ago
Solved

No service on pre-paid plans - 2 accounts

Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans.  Both lines are down all of a sudden. We can not make or receive calls.  We have tried rebooting the devices and...
  • TELUS_Support's avatar
    TELUS_Support
    5 months ago

    Sure, we will send you a private message.