TELUS_SupportOfficial Support Team2 years agoHi Addygilly - Please submit your issue Here - just follow the "report an issue" button
Related ContentAlmost no mobile reception-Riverdale (Edm) Anyone else in the Riverdale neighbourhood in Edmonton suffering with regularly dropped calls and unreliable Telus service? This has always been a problem since we've lived here (only 1-2 bars despit...SolvedNew eSIM and new phone for reception issues Hi there, I've been having reception issues. I'm guessing that a new SIM card might not help, but it's been almost half a decade with the current SIM card, so I thought that I’d just get a new one. ...SolvedPoor cell reception Hi, my wife and I both have pixel 8 phones. The reception seems to be poor for a while now. Places that we had full bars now are only showing half. My wife has a home business and her phone won...Poor Service ReceptionHow can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that di...Will a Telus SmartHub work in a house with poor cell reception? We live in an area in BC with notoriously poor cell coverage. Our telus cellphones only ever gets 1-2 bars here at the house and never 5G. Telus has been calling me about upgrading our DSL modem to a...Solved
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