Forum Discussion
Thomas3
9 months agoNeighbour
No notification sounds while on Data
On my Samsung S20 I receive notifications including the "ding" while on WiFi but no "ding" when away from home and on Cellular data. I can access my Eufy Security Cameras while on cellular data and...
Thomas3
9 months agoNeighbour
I did all of the above but still not working. Also, my Rogers home security system sends notifications including sound while on wifi, but no sound notifications while on cellular either. I can access the sensors while on cellular and see that door sensors triggered show up but no sound notifications. I get text notifications with sound. Wonder if its the Xfinity gateway not sending out sound notifications even though it was setup for push notifications. Rogers said to contact phone provider.
TELUS_Support
Official Support Team
9 months agoYour best bet may be to reach out to Samsung directly to inquire further.