Forum Discussion
Solved
No cellular on new iPhone/SIM card
I have a new iPhone with new SIM. I have my old iPhone with its own SIM. My new phone doesn’t have cellular data but my old phone does. How do I get the cellular to work on new phone? Do I need to rem...
update:
As guided by TELUS_Support, "settings --> general --> reset iPhone ---> reset ---> delete all eSIM cards." The signal bar was back and I could make calls right away.
Thanks to everyone!
TELUS_Support
Official Support Team
Official Support TeamHi LT1 - it should be immediately done. Please place your phone in airplane mode and then disable airplane mode. That should force the phone to look for a signal
update:
As guided by TELUS_Support, "settings --> general --> reset iPhone ---> reset ---> delete all eSIM cards." The signal bar was back and I could make calls right away.
Thanks to everyone!
