Forum Discussion

Neighbour

2 years ago

New sim card

I just got a new sim card and I had it set up today but there is a different number and user with this sim card

Icon for Official Support Team rank

Official Support Team

2 years ago

Hey Dannykemball there's a lot of info that we would need in order to help. Please send us a private message and we will be happy to help!

Related Content

How to Swap Your TELUS SIM Card
SIM card swapping enables your device to connect to the TELUS network. Follow these steps to perform the swap yourself without visiting a store. Prerequisites Before starting, ensure you have: ...
C_Fun
4 months ago
603Views
0Comments
SIM card doesn’t fit
Ordered a new SIM card from Telus to swap into a iPhone 7. I can’t get it to fit, seems like a hair too big and maybe not long enough. Gold side up right???? I can get to fit white side up only. .
Solved
Morrellie
7 months ago
883Views
3Comments
SIM Card
Does anyone know if the prepaid sim cards are different from the monthly cards? THX
Solved
Douglas_63
2 years ago
1.1KViews
1Comment
What is the Default SIM PIN for Telus SIM card?
Hi. I wanted to enable a SIM PIN on my phone but failed in attempts to set it up by inserting the correct default PIN to begin with. Now I have only one attempt left. Can someone help me with what th...
Solved
AbleBodied
9 months ago
2.9KViews
5Comments
SIM card esim
I was away so got an esim all was good came home went to delete it but it deleted my actual sim too? Now it’s saying no sim I tried taking out my sim and re entering but that didn’t work tried going ...
Solved
Jessprim
3 years ago
2.8KViews
1Comment