Forum Discussion
new phone but keep existing plan
Is it possible to purchase a new phone but keep my existing plan?
so the answer is no then, I can't buy a phone from Telus as an existing customer without changing my current plan.
TELUS_Support
Official Support Team
Official Support TeamNot unless you purchase it outright. Getting a device on a 2 year term will require a rate plan change.
Can I purchase it outright through Telus? that's been my question the whole time 🙂
- TELUS_Support
We don't sell it outright online. In stores, it's based on each store Manager's discretion.
