Forum Discussion
New fee for calling Telus Agent
Phoned into the Retention Dept to see if they would match a Telus plan I received from PC Mobility. It was not offered on any Self Serve Telus website so I couldn't switch to it myself. They did ma...
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Community Manager
Community ManagerHello. This is simply to avoid any system/order errors that may occur since the new plans may not be compatible with your actual offers.
- Then why charge someone $15 if Telus can't get their system sorted in a way that doesn't allow the plan to be added in a way where system and order errors occur?
