Forum Discussion
twomoe
2 years agoNeighbour
New EPP line activation waiting time
Hi! On November 28 around 19:30 (MT) I ordered two BYOD plans through EPP portal, both with $60 Unlimited CAN-US 100 5G+ plan (along with $5 PAP discount and 24 months $15 bill credit, so $45 each li...
- 12 months ago
Hello, if you signed up for eSIM for your EPP lines, you can just call EPP customer service (+1 844-888-4440) and they'll process your new lines for you. I called them yesterday and they just activated my new lines during the call. Also don't forget to confirm all the discounts, credits, etc with customer service.
TELUS_Support
Official Support Team
12 months agoHey twomoe - We can definitely help answer this question, we'll send you a private message