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bpalavecino's avatar
bpalavecino
Neighbour
4 years ago

New customer inquiry

I ended up switching providers from Roger's to telus. I ordered two phones online and the plan as they had a better deal online this was in late December. I still have no heard back on when I will be receiving the confirmation email. Curious if anyone has done that same and how long did it take for you to actually receive an email and phones. Thank you

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    You should receive a confirmation email in short order, even if shipping is going to be delayed. I suggest following up with the web store.