Forum Discussion
sandeyes
3 months agoNeighbour
Network losing texts?
Is anyone else experiencing the network not delivering some of their texts? I am finding that at least 1/3 of the texts I have been trying to send over the last nearly 3 weeks are not being delivered...
TELUS_Support
Official Support Team
3 months agoHi there, Are the undelivered messages going to multiple recipients or only specific numbers? Are you noticing this issue only on cellular data, or does it also occur when connected to Wi-Fi? Have you tried sending messages after restarting your phone or removing and reinserting the SIM card?