Forum Discussion

LocusONE's avatar
LocusONE
Neighbour
12 months ago

Network Deactivated SIM

I got a notification saying my sim had been de-registered on the network. And also on my work phone which is also telus. There is no outtages posted.. getting through to a telus agent via the chat option seems impossible. 

 

Anyone have any ideas?

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Sorry for the late reply. Are you still getting this message or has your service returned?

    • LocusONE's avatar
      LocusONE
      Neighbour
      Service has resumed. Not sure if it was a tower issue or what. But the whole town was out.