Forum Discussion

rob217's avatar
rob217
Neighbour
2 months ago

My Telus App—white screen after loading

Hi. I'm running iOS 26.0.1 on an iPhone 15 and can't get the My Telus app to load properly. I've tried reinstalling, restarting, ect., and the same issue occurs. After a brief load, it goes to a seco...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Hi rob217 - We'll take a look into the app. In the meantime, have you tried the web browser?

rob217's avatar
rob217
Neighbour
2 months ago

Hello. Yes, the web browser works fine. Thank you

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