Forum Discussion
uquality
2 years agoNeighbour
Moving data SIM from iPad to vehicle
I have a SIM that I originally had for my iPad.
I was using my iPad mostly on WiFi so decided to put the in my Volvo to get real-time traffic, Spotify, etc.
It worked just fine until I upgraded the phone plans that share data with this SIM.
Now it refuses to connect in my vehicle.
It works perfectly fine in the notepad.
Do I need to get Telus to register my vehicle as a user of the SIM, or...?
3 Replies
- atiroxNeighbourThis is my suspicion, as I’ve had this happen to me a couple times, and matches your symptoms...
You upgrade your device, which is tied to a SIM (technically a UICC, but who’s counting…). Rep gets you a new SIM card for your new device and swaps the line onto the new SIM, which deregisters your old SIM. This, effectively, makes that old SIM a very inefficient paperweight.
Assuming this is the case, I’d bet the Volvo SIM was tied to one of the lines that changed that now has a new SIM assigned to it.
If it was a case of the plan causing problems, it should still work, but it would be pay-per-use, which gets expensive… (last time I read the fine print, it was around $52/GB, but that’s a few years ago now). Unless you had Telus deactivate data on the iPad line…- uqualityNeighbour
No, it's always been a single SIM I swapped between my car and iPad without issue.
I think when the plan changed they must have locked the SIM to a single device.
I guess I'm calling support tomorrow.
- atiroxNeighbourAh, gotcha. I missed the part about moving it back into the iPad and having it work.
Best of luck with support!