Forum Discussion
Mobile data is not working since March 2nd
Does anybody experience the same situation, I'm on the $100 / yr, 2GB / m prepaid plan. The mobile data is not working since March 2nd.
TELUS_Support
Official Support Team
Official Support TeamHey! Is it possible you have used up all the data? are pages and apps not loading?
No, it's just a few days of the monthly cycle. I went to the local Telus mobility store today, the agent helped me to contact the technical support representative. Almost half an hour on the phone the issue seemed to have resolved. But after a brief moment of connectivity the problem reappeared. No mobile data afterwards.
- TELUS_Support
Can you send us a private message? We'll see how we can help.
