Forum Discussion
Mngca
10 months agoNeighbour
Mobile data is not working since March 2nd
Does anybody experience the same situation, I'm on the $100 / yr, 2GB / m prepaid plan. The mobile data is not working since March 2nd.
3 Replies
- TELUS_Support
Official Support Team
Hey! Is it possible you have used up all the data? are pages and apps not loading?
- MngcaNeighbour
No, it's just a few days of the monthly cycle. I went to the local Telus mobility store today, the agent helped me to contact the technical support representative. Almost half an hour on the phone the issue seemed to have resolved. But after a brief moment of connectivity the problem reappeared. No mobile data afterwards.
- TELUS_Support
Official Support Team
Can you send us a private message? We'll see how we can help.