Missing final bill

Hey! we’re really sorry to hear about your experience—this definitely isn’t how we want things to go, especially when you’ve been actively trying to resolve your final bill. We understand how concerning a credit impact can be, and we’d like to take a closer look at your account, billing timeline, and what may have happened here. There may be options to review or escalate this further once we have all the details. Look out for a message from us!