Forum Discussion
Misinformation About Number Porting
Hi everyone, I’m hoping to get some guidance or assistance from Telus support or anyone who’s dealt with a similar issue. Two days ago, I purchased a phone from Rogers. Before the return window exp...
Thank you for the response—though to be honest, it reads more like a polite “thank you and please go away” than a genuine effort to address what happened.
I’ll remember how TELUS chose to quietly step aside and subtly shift the blame onto me rather than standing by what their own agent told me. When it comes time to renew my home and mobile services, this experience will be fresh in mind.
Wishing everyone at TELUS a great day.
TELUS_SupportOfficial Support Team
That was not our intention, and we regret that our previous message came across that way. We take your concerns seriously and appreciate you sharing them.
