Forum Discussion
Loyalty offer
Ok, I tried for weeks to claim a loyalty offer that was that offered a far cheaper plan with unlimited data, slowed after 100gb data, a galaxy s24 for $5 a month. I couldn't get the **bleep** thing t...
TELUS_Support
Official Support Team
Official Support TeamThey don't have a direct number. You can send us a private message and we can get you in touch.
Sure if I could figure out how to do that. I just got transferred to the loyalty department or whatever it is and got hung up on. I'm so fed up...
- TELUS_Support
When logged in here, there's a little envelope icon in the top right corner next to your round profile pic. Click on that and on the next screen (your Inbox) there should be a purple icon around the middle of the screen to start a new message. Type in 'TELUS_Support' in the "Send to" field, give it a quick subject and then compose and send it over!
I was away for a couple weeks but I'll try that.
