Loyalty Offer not Appearing in my Account

Hi, I keep receiving promotional offers from Telus via e-mail and text messages for a 45$ phone plan (after 5$ pre-authorized payment discount); however, whenever I log in to my Telus account, the pl...

tototelus

Neighbour

8 months ago

Thank you for the reply. Actually, the plan appears as 55$ and becomes 50$ when we include the 5$ discount (as shown in screenshot below) vs. the offer I received by text message (another screenshot below).