Forum Discussion
Loss of cell signal on new Pixel 8 phones
Since the june update two of the four new pixel 8 phones on my family plan have lost all signal on 5g and the only way to get it working again was to bring the phone to local Telus store and have th...
Same issue here in Nanaimo. The service in my area isn't great to start with, but I could manage with all my previous phones. Now with this two months old pixel 8 I cannot carry on a conversation and the mobile data doesn't work 95 percent of the time. Places in town where I can get full signal, I get very poor reception with this pixel. Switching to LTE workaround doesn't fix the problem for me.
TELUS_Support
Official Support Team
Official Support TeamYou may want to reach out to Google support directly for this as it's possibly a known issue. Alternatively, you can always reach out to our Mobility team, visit the nearest TELUS store to have our team take a look, or send us a private message here if there's anything you'd like to discuss!
