Forum Discussion
Long Distance w/Nationwide Talk & Text 25
Hi All. I have the "Nationwide" Talk and Text 25 add-on set up on my prepaid, but when calling domestic long distance, the call is charged to my account balance, and now, even though the plan is act...
TELUS_Support
Official Support Team
Official Support TeamIf you are using data that is not included with your plan you will be charged off your balance. Can you send us a private message and we can have a look?
Could you please just explain what is included in Nationwide Talk and Text 25. I have the same issue.
I checked my account and have no "chargeable" texts or calls in the last 90 days BUT could not make a 1-888 phone call May 25/25 without topping up my account.
