Forum Discussion

Neighbour

2 months ago

Locking former customers out of bills

After being a long-time Telus customer, I made the decision to move to Rogers because it was a better deal this time. I've always liked Telus, mostly for the excellent customer service, but this is ...

billing

Cancellation

TELUS_Support

Official Support Team

31 days ago

Hello kaybee, our options are limited here but we'll do our best to assist you with your old account. can you please send us a private message ? We'll need more information in order to assist you, thanks !

Related Content

Telus door lock error message-not fully locking
Telus door lock with deadbolt and keypad - getting an error message that could not lock or unlock due to mechanical issue. Deadbolt locks but it doesn't think it's locked so it keeps beeping as if it...
Solved
DSmith
4 years ago
11KViews
3Comments
How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup
Bridge mode allows you to use your own router with TELUS internet by disabling the built-in router functions of your TELUS gateway. Follow these steps to set up bridge mode on compatible TELUS gatewa...
A-B
6 months ago
6.1KViews
0Comments
Smart Lock showing unlocked even though it is locked.
Hi It is challenging to reach support person on phone. I have been waiting from last 2 hours and no luck so far. My app and control pannel is showing my door is unlocked though it is locked. If i tr...
Solved
Midhasum
3 years ago
4.4KViews
3Comments
Door lock showing unlocked even though it's locked
Door locks but panel and app shows unlocked. It's been an ongoing problem since installation. Some days it works, but most of the time it doesn't. Battery is good.
Solved
ampargyle
2 years ago
1.4KViews
1Comment
How to Customize Your Optik TV Guide and Favorites
Personalize your Optik TV experience by organizing channels and creating custom lists. Follow these steps to tailor your viewing options. Show Only Subscribed Channels Press OPTIONS on your Opt...
A-B
6 months ago
842Views
0Comments

Forum Discussion

Locking former customers out of bills

Related Content

Telus door lock error message-not fully locking

How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup

Smart Lock showing unlocked even though it is locked.

Door lock showing unlocked even though it's locked

How to Customize Your Optik TV Guide and Favorites

Recent Discussions

Google Play Charges to my Telus Bill

Phone Number Transfer Issue

Mobility Service Cancellation

Technician Issue

Samsung Z Fold 7 free watch promotion