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lily618's avatar
lily618
Neighbour
18 days ago

Koodo Winback call

I received a winback call from Koodo on Dec 2, 2025. It is from an agent called Issac. He offered me a great deal. However, I thought it was a fraud at first,  so I took time to verify. When he called me back, I was calling Koodo service and didn't answer his call. Later, I called back, but another agent picked up my call. I asked for Issac, but that agent told me that all the agents were the same and the offer was limited, so I would better make my decision immediately. I believed and made my order. Later, Issac called back, and I realized that this should be his credit. I wish his supervisor could see my list. I testify that he is a good agent, and please give him more opportunities.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey lily618 - we appreciate you posting here but Koodo's community will be a better place to post this. Please write to them Here