Forum Discussion

Friendly Neighbour

8 months ago

kid lost phone with prepaid 365, can't switch SIM

Hi, My kid lost his phone that has the prepaid 365 plan, Sim is lost too in the phone. I got a new SIM today and have an other phone for him but I am unable to switch the SIM, no option to do so in...

bigsmoke

Friendly Neighbour

8 months ago

Was told instore has to be online, more run around

TELUS_Support

Official Support Team

8 months ago

Hi there, we will send you a private message.

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kid lost phone with prepaid 365, can't switch SIM

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