Forum Discussion
Just added data, can’t get it working
On a Samsung galaxy (posting for my mother here). Added a data top-up to prepaid account for use at the cottage. Others at the cottage connecting to Telus LTE no problem. Never used mobile data on ...
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Community Manager
Community ManagerHello! As you've already attempted the troubleshooting I'd recommend, your best bet would be to either reach out to our Mobility team directly at 1-866-558-2273 so they can look into the account, or reach out to us over at our Twitter or Facebook pages so we can verify the account (for privacy / account security) and look into it for you!
