Forum Discussion

Chang's avatar
Chang
Neighbour
10 months ago
Solved

Is this a scam?

I recently recieve a call from 888-519-0122 and he he use a email address <Admin edit: removed email address>. He claim he is from Telus retention. He offer me $35 60G Canada/US and ask me to screen ...
  • TELUS_Support's avatar
    TELUS_Support
    10 months ago

    Thanks for authenticating your account, Chang. We can confirm the rep you spoke with was legitimate. He confirmed he was walking you through how to add an eSIM.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

We've removed the email address to prevent doxing but we'd have to pull up your account details to look into it further. We'll send you a private message to start that conversation :).

Please keep an eye out for a notification in your email and in the envelope icon in the upper right corner of this forum. 

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