Forum Discussion
Is the service (or lack of) a telus thing, or Maximum Mobility store
Jan 1, 23- Phone falls in toilet (literally). Jan 2, 23 go to Maximum Mobility in Spruce Grove and ask about a Samsung z flip 4, no stock there, but comp. shows one at west Edmonton location. Please ...
How can a phone that cracked at two weeks old be out of warranty, and what did i buy the teluscare coverage for if it doesnt cover anything it is supposed to?
The warranty would be Samsung’s determination on if it’s covered or not but if look online at their own forums they generally don’t budge on saying it was user damage.
Device Care would be for situations where the equipment manufacturer deems it accident/physical damage, phones over the one year manufacturers warranty and lost or stolen.
I would check the screen protector though as I have seen devices that looked cracked and were not, however I would go to an Authorized Samsung repair centre like UBreakiFix or Samsung directly as there are conflicting reports on if removing the screen protector on the internal display voids warranty or not.
