Forum Discussion
Is the service (or lack of) a telus thing, or Maximum Mobility store
Jan 1, 23- Phone falls in toilet (literally). Jan 2, 23 go to Maximum Mobility in Spruce Grove and ask about a Samsung z flip 4, no stock there, but comp. shows one at west Edmonton location. Please ...
NFtoBC
Community Power User
Community Power UserAccording to your post, you never bought the z Fold, your original purchase was the z Flip. THAT is on Maximum Mobility.
Your extended repair plan is with Asurion (again, spelling) so really you need to take it up with them, OR the manufacturer, since the break occurred in such short time. I'd start with Samsung.
You reapond like it was not a telus dealer i walked into to buy the phone, and it wasnt a telus rep who told me there was no issues with the folding screen but get the telus care coverage and you will be fine. I did not know asureon was a company till after this hell, never mind signing into an agreement with them.
