Forum Discussion
Jeffhoule
6 years agoNeighbour
IPad Pro
Any body here had experience with Ipad Pro orders? When I ordered I was told that shipping would take 1 week. When I go online with a purchase order number it says 3-4 weeks. Any body got it faster t...
BrandonT
TELUS Team Member
6 years agoHey there,
I totally understand the frustration you all are feeling. We all got excited about ordering the latest and greatest iPad, and the wrong expectations were set with the estimated delivery dates.
Reading on multiple forms online it seems this issue is effecting the majority of carriers in Canada, and retail stores. It appears the issue lies with Apple rather than the carriers. It seems during COVID-19 Apple is experiencing their own delays and have changed their process on shipping inventory to carriers. Carriers are unable to provide an estimate to customers, because Apple is not updating the carriers on delivery estimate.
What can we do?
- Wait for stock to come in for providers, so they can ship the iPads to us.
- Cancel the order, and wait until stock is updated, and re-order (would take longer than first option)
- Cancel the order, and get a different iPad.
- Cancel the order, and don't get an iPad.
The good news is we are not being charged for the plan attached to the iPad, since it has not arrived, and has not been activated. So we are at no financial loss, just running out of patience.
I agree, non of the options are good ones, but I personally will do my best to remember during COVID-19 businesses (telcom providers, amazon, etc) are all having to deal with new challenges, using resources to find work-around's, and are not purposefully delaying our shipments.
Marco88
5 years agoNeighbour
Hello! I ordered my iPad yesterday. I honestly didn’t even look on how long it would take to get it delivered. Are them iPads still backordered and is there still a huge delay to be expected? Thanks in advance for your response. Cheers
- KnightShadey5 years agoAdvocate
Marco88 Apple is still facing supply/demand issues, but that is easing up a bit better than before because many people are starting to wait for the new MiniLED Pros in March.
(PS, expect the wait for the new Pros to be even WORSE due to pent up demand from last year, when it didn't come as planned, plus the people before that waiting for a generational upgrade).