IPad Pro

Hey there,

I totally understand the frustration you all are feeling. We all got excited about ordering the latest and greatest iPad, and the wrong expectations were set with the estimated delivery dates. 

Reading on multiple forms online it seems this issue is effecting the majority of carriers in Canada, and retail stores. It appears the issue lies with Apple rather than the carriers. It seems during COVID-19 Apple is experiencing their own delays and have changed their process on shipping inventory to carriers. Carriers are unable to provide an estimate to customers, because Apple is not updating the carriers on delivery estimate. 

What can we do?

1. Wait for stock to come in for providers, so they can ship the iPads to us.
2. Cancel the order, and wait until stock is updated, and re-order (would take longer than first option)
3. Cancel the order, and get a different iPad.
4. Cancel the order, and don't get an iPad.

The good news is we are not being charged for the plan attached to the iPad, since it has not arrived, and has not been activated. So we are at no financial loss, just running out of patience.

I agree, non of the options are good ones, but I personally will do my best to remember during COVID-19 businesses (telcom providers, amazon, etc) are all having to deal with new challenges, using resources to find work-around's, and are not purposefully delaying our shipments.