Forum Discussion
giftwox
8 months agoFriendly Neighbour
international text messages.
i have UL international text messages. but can not send it. under usage summury. shows i send. but never received. both of my lines. too much problem with telus.
- 8 months ago
Let me take a look with my support team and we will message you once we find out more information! Thank you.
TELUS_Support
Official Support Team
8 months agoHi! Have you tried to restart the device? When has this started happening?
giftwox
8 months agoFriendly Neighbour
i did restart both devices. the problem is the international numbers can not receive the text message. but in my telus account the usage summury shows i did send international message. this is since day one when i start use telus service.
- giftwox8 months agoFriendly Neighbour
i am using ESIM for both devices.
- TELUS_Support8 months ago
Official Support Team
I see, have you checked the other users international numbers settings? Perhaps they have the block?
- giftwox8 months agoFriendly Neighbour
tried 2 different numbers. not working.